Assistance Channels
No third-party ticket queues or scripted bots. Talk directly to technicians who handle the hardware.
Live Chat Desk
Returns & Warranty
Studio Quotes
Immediate answers for drive compatibility and thermal specifications during business hours.
Streamlined 30-day verified return windows and direct manufacturer warranty support.
Custom workstation configurations and bulk storage deployment estimates for teams.
Direct Dispatch
Send us a technical inquiry
Expect a response from our Austin, TX desk in under two hours on business days.